1. LIABILITIES AND RESPONSIBILITIES: E-TOL.COM IS OPERATED BY GROPPEMEX SC A NON PROFIT EDUCATIONAL INSTITUTION UNDER MEXICAN LAW, THAT PROVIDES ENGLISH LANGUAGE TESTING SERVICES ONLINE TO HUMAN RESOURCES DEPARTMENTS AND EDUCATIONAL INSTITUTIONS ON A MEMBERSHIP BASIS. THEREFORE E-TOL.COM CANNOT VERIFY OR AUTHENTICATE A TESTEE’S TRUE IDENTITY. THIS IS THE SOLE RESPONSIBILITY OF THE HR DEPARTMENT OR EDUCATIONAL INSTITUTION.
2. TEST PACKS ARE AVAILABLE STARTING AT 10 TESTS PER YEAR AND ARE VALID FOR 1 YEAR (366 DAYS) AFTER PURCHASE. ALL TESTS EXPIRE AFTER THIS PERIOD. THERE IS ABSOLUTELY NO REFUND OR CREDIT FOR NON TAKEN TESTS.
3._THERE ARE NO OBLIGATIONS, NO FEES OR ANY OTHER COMMITMENTS FOR ADMINISTRATORS, EXCEPT TO PAY FOR THE TEST PACK - AND IF APPLICABLE ADDITIONAL TESTS AND TO RESPECT THE COPYRIGHT (INTELLECTUAL PROPERTY) OF THE TESTS, ADMIN PROGRAM, WEBSITE, DESIGN, LOGO AND TRADEMARK OF E-TOL.COM.
4. THIS TEST PACK OFFERS NO RIGHTS, NO PRIVILEGES FOR ADMINISTRATORS, EXCEPT TO APPLY THE AGREED NUMBER OF TESTS AND TO MAKE GOOD USE OF
THE E-TOL.COM ADMIN PROGRAM.
5. A TESTEE MAY HAVE EXTREME PERFORMANCE VARIATIONS DUE TO STRESS, TEMPERATURE, NOISE AND/OR EMOTIONAL, PHYSICAL AND ENVIRONMENTAL FACTORS. THEREFORE THE TEST RESULTS DO NOT NECESSARILY REFLECT THE TESTEE’S REAL KNOWLEDGE, SKILLS AND PROFICIENCY, BUT ONLY HIS/HER PERFORMANCE AT A GIVEN MOMENT IN TIME AND PLACE.
6. E-TOL TESTS ARE BASED ON INTERNATIONAL STANDARDS AND 25 YEARS OF EXPERIENCE IN ENGLISH LANGUAGE TESTING. HOWEVER E-TOL.COM WILL NOT ASSUME ANY LIABILITY IN CASE THE TEST RESULTS DO NOT REFLECT THE TESTEE’S REAL KNOWLEDGE, SKILLS AND PROFICIENCY.
7. E-TOL.COM OPERATES ON GOOD FAITH AND GOOD WILL AND OUR PEOPLE WORK AT THE BEST OF THEIR ABILITIES. THEREFORE E-TOL MEMBERS CANNOT AND WILL NOT FILE ANY CLAIMS OR LAWSUITS AGAINST E-TOL.COM OR ITS OWNERS OR ITS OPERATORS OR ANY OF ITS OFFICERS FOR ANY WRONG DECISIONS DERIVED FROM THE TEST RESULTS OR FOR ANY DISSATISFACTION WITH THE SERVICES PROVIDED BY E-TOL.COM.
8. FOR THE ABOVE MENTIONED REASONS IN # 5, 6 and 7 A TESTEE CANNOT AND WILL NOT FILE ANY CLAIMS OR LAWSUITS AGAINST E-TOL.COM, ITS OWNERS, ITS OPERATORS, OR ANY OF ITS OFFICERS FOR ANY WRONGDOING, LOST OPPORTUNITY, EMOTIONAL OR PHYSICAL TRAUMA A TESTEE MIGHT SUFFER OR MIGHT HAVE SUFFERED FROM UNSATISFACTORY TEST EXPERIENCES AND RESULTS.
9. SHOULD E-TOL.COM BE UNABLE TO PROVIDE TESTS DUE TO HIGHER FORCE, ACTS OF GOD OR PROBLEMS BEYOND OUR CONTROL, THE TESTS WILL BE RESCHEDULED AT THE EARLIEST POSSIBLE TIME.
10. E-TOL STANDARD TESTS ARE AVAILABLE TO ENDUSERS (TESTEES) 24/7 FOR UP TO 2 WEEKS AFTER THE SCHEDULED TEST DATE. ALL TESTS WILL EXPIRE 2 WEEKS AFTER THE SCHEDULED TEST DATE.
11. E-TOL VIP TESTS ARE AVAILABLE TO ENDUSERS (TESTEES) ONLY ON THE EXACT DAY AND TIME OF THE SCHEDULED TEST DATE.
12. TEST PACK ACCOUNTS WILL BE DEBITED FOR THE E-TOL STANDARD TEST ONCE THE MEMBER HAS REGISTERED THE ENDUSER (TESTEE) AND HAS ALSO SCHEDULED THE TEST DATE FOR THE ENDUSER.
13. TEST PACK ACCOUNTS WILL BE DEBITED FOR THE E-TOL VIP TEST ONCE THE ENDUSER (TESTEE) HAS BEEN SCHEDULED FOR THE EXACT DAY AND TIME OF THE TEST DATE, AND THE TEST DATE HAS BEEN CONFIRMED BY E-TOL.COM.
14. CHANGING OR CANCELLING THE ENDUSER (TESTEE) FOR THE E-TOL STANDARD TEST IS POSSIBLE WITHOUT ANY CHARGE, BUT ONLY AS LONG AS THE ENDUSER (TESTEE) HAS NOT BEEN SCHEDULED TO TAKE HIS/HER TEST ON A SPECIFIC DATE.
15. HOWEVER E-TOL.COM ALLOWS NO CHANGE OF ENDUSER (TESTEE) AND OFFERS NO REFUNDS OR CREDITS FOR LATE SHOWS OR NO SHOWS FOR THE CONFIRMED SCHEDULED TEST DATES OF ITS E-TOL VIP TESTS. NEVERTHELESS IF THE ADMINISTRATOR CANCELS THE E-TOL VIP TEST WITHIN 24 HOURS BEFORE THE SCHEDULED TEST DATE, THE MEMBER ACCOUNT WILL BE CREDITED WITH 50 % OF THE VALUE OF THE CANCELED TEST FOR FUTURE USE BY THE ADMINISTRATOR.
